Are you an independent hotel struggling with your guest experience tech stack?
CLV Consultants partners with independent hotels to turn guest experience technology into a true asset. We roll up our sleeves, keep it real, and make sure your property is set up so every guest interaction can be memorable.
WHO
WE ARE
CLV Consultants are dedicated to optimizing every aspect of your hotel’s guest experience ecosystem. Our expertise centers on using guest data to enhance on-site experiences and communications throughout the entire guest journey—from initial booking through their stay and beyond, ensuring a smooth and memorable guest experience. We help you integrate and harmonize all your systems, empowering your team to deliver exceptional service at every touchpoint.
OUR
SERVICES
Guest Experience Tech Advisory & Upskilling
CLV partners with you to transform your guest data and technology. From comprehensive audits to SOP development, we design intuitive and effective guest journeys.
Deliverables can include: Audit, mapping, SOPs, training, guest data strategy, tech enablement, adoption, UAT
Project & Vendor Management
We manage your tech projects, from selecting new vendors to coordinating implementations and bridging gaps between hotel operations and external teams.
Deliverables can include: Vendor selection, implementation, change management, interim management, program support
Hospitality Software Implementation Consulting
We build your implementation process and team from the ground up. Are you a hospitality software company that is expanding? We can help you scale. Deliverables can include: Customer Success journey mapping, project plans, vendor management, implementation services, custom reporting
MEET
THE TEAM
Founder & Principal Consultant
Jennifer Brantmier
With 20 years of experience leading SaaS implementations for leading hospitality brands, including Oracle Micros, Shiji Group, and Hapi, Jenn founded CLV Consultants with the goal of helping independent hotels deliver the technology guests deserve by optimizing every aspect of the guest experience ecosystem.
Principal Consultant
Aya McKeen
Aya McKeen refines solutions and tests system capabilities to guarantee smooth implementation. She’s an exceptionally gifted trainer, who delivers detailed SOPs and thorough follow-ups, providing clients with comprehensive support.
Consultant
Angela Burkett
Angela Burkett brings over 15 years of executive leadership experience to help organizations navigate transformation with clarity and humanity. She combines executive acumen with wellness-rooted tools to elevate leadership and team performance.
FREQUENTLY
ASKED
QUESTIONS
Contact Us
LET'S CONNECT
Have questions or need a collaboration partner to talk through an idea you’ve been noodling on? Send an email to: